WLcom Premium

WLcom Premium is QoS based routing between Tier 1 & 2 carriers. WLcom Premium has been created to meet customer requirements for very high quality voice termination worldwide. This product is targeted mostly at Mobile Operators and MVNO's requiring our best possible quality (International Roaming and CLI). The Directs (where available) are always first in route.

Key Features:

  • International fixed & mobile voice traffic terminated via direct links and carefully selected suppliers
  • Real-time monitoring of quality parameters, such as Answer Seizure Ratio (ASR) and Network Effectiveness Ratio (NER)
  • Worldwide access through the WLcom Network with access points in one of our five wouldwide POPs, allowing any provider anywhere in the world to access WLcom Premium
  • Intended for both fixed and mobile operators focusing on premium quality
  • Competitive and stable pricing.

Monitoring and Quality Management

WLcom Premium routes are actively managed by WLcom to maintain performance within 5% of the Retail Quality Index (RQI). By monitoring the routes 24/7 and in near real time, WLcom network operations center (NOC) specialists are able to anticipate potential problems, as well as immediately address trouble reports to maintain quality at the benchmark levels. In routing retail voice traffic, WLcom utilizes its direct interconnections to more than 165 countries as well as the direct interconnections of Tier 1 &2 providers for back-up, overflow, and for destinations not directly accessible from the WLcom network. You can make WLcom an integral part of your retail voice service solution with confidence in our WLcom Premium quality and commitment.

Pricing and Quality Stability

WLcom Premium is designed to provide retail customers with the highest level of quality, reliability and stability in their international routing, so that they can stay focused on building their retail business. WLcom Premium pricing is generally more stable than other wholesale voice products, and customers automatically receive five-day price protection. With WLcom Premium, WLcom is offering retail service providers a great strategic advantage in the international voice market. While ensuring that their retail customers receive the highest quality in international calling service, they can also take full advantage of our lower cost VoIP infrastructure

Features and Advantages:

  • NO sign up or monthly fees
  • NO minimum monthly sales requirements
  • Flexible payment terms: Prepaid, Postpaid, Vertecto Escrow Services
  • Excellent 24/7 customer service and technical support
  • 1 second billing increment
  • Access to more than 150 Tier 1 & 2 carriers from all over the world
  • Access to 150 mobile carriers from all over the world
  • Access to 200+ roaming agreements worldwide
  • Access to the web based call detailed records

Interconnect Options:

WLcom offers multiple ways to connect to WLcom Premium:

  • Private, dedicated TDM circuit to an WLcom Central Offices using SS7/C7 signaling
  • Private, dedicated IP circuit to an WLcom Central Offices (SIP plus SIP-I signaling recommended)
  • Public IP connections via the public Internet from anywhere in the world that leverage WLcom proprietary IP technologies for superior quality via SIP or H323.

Customer Service

WLcom Network Operations Center (NOC) offers 24/7 quality and network monitoring and customer support.

Pricing and Availability

WLcom products are available in more than 150 countries worldwide. Email WLcom sales representative at This email address is being protected from spambots. You need JavaScript enabled to view it. or call at +1 (646) 760-2777 to help you determine which WLcom product is best for you.