International Gateway Management

With this message we aim to get the consent on one of the projects in the telecom sector in certain country that will make a significant positive change in the international traffic with tangible benefits to the Government, the Mobile/Fixed lines Subscribers and the Telecom Companies.

The idea behind the project is to retain the exclusivity of the Gateway for incoming and outgoing international traffic to the Government and agree with the experienced and qualified Company to manage and control the Gateway. The Gateway will then be claimed by the Government as a valuable resource to the Government with lots of benefits that are mentioned in the following section.

The international Gateway is the exclusive Gateway of all the international voice and data traffic to and from the country. The Gateway represents the access of the country to the world and it can be connected either through satellites or through international fiber cables.

With the deregulation of the International Gateway Licenses, allowing more operators to own their respective international gateways, this has increased the overhead in complexity of monitoring and licensing these international gateways. The majority of government bodies require licensing of international gateways, and with the licensing accompanied licensing fees, generating much needed revenues for government.

The International Gateway License Management Solution and Service, is a government service normally residing with the Regulatory Advisory Body to the Ministry of Communications.

The solution is based, on providing statistical information to government, as well as being able to police the international gateway climate within a country. This is a managed service provided by WLcom, will onsite, in-country technical and consulting support.

Benefits

The benefits of the Gateway being exclusive to the Government with a professional management will be significantly seen through the value chain namely the Subscribers who will receive better quality, the Government who will regain the lost revenue at zero cost and the Operators who will properly manage their revenue streams. The benefits can be summarized as following:

  • Restoration of plenty of lost revenues through proper management, fraud control and transparency.
  • Better quality of international calls to and from mobile and fixed networks that will satisfy the subscribers needs and expectations.
  • Higher capacity of international traffic which allows for more inbound and outbound calls to be made, hence increase in the accessibility by the people of country in addition to other major sectors such as Trade, Industry, Tourism, NGOs, Governmental and others.
  • Better security by prohibiting illegal Gateways to operate hence achieving more control over the security issues.

Applications

The International Gateway License Management Solution and Service is used to monitor the current telecommunication environment within a country for the following:

  • Identifying Illegal and unlicensed International Gateway Operators. Why should legal international gateways pay licensing fees, if they are not protected from illegal competition?
  • Understanding the Service Efficiency of International Gateways in Operation within a Country. Are the international gateways operating under maximum efficiency, are they oversubscribed or under subscribed? With licensing comes the promise of delivery, are the operators delivering on their promises?
  • Understanding the Quality of Service provided by the International Gateways in operation within a Country. Are operators providing a poor quality of service, possibility to shore up margins? Once a problem is identified within the International Gateway, how long does it take to fix this problem? How do the international gateways of a country compare to other countries in terms of quality of service and performance?
  • Recording and profiling all International calls leaving and arriving within the country. Who is calling your country? Where are your subscribers calling?
  • Compiling an Independent Database of Local and International Interconnect Calls. With Inter-Operator Interconnect disputes, is there an independent source to verify each operator's claims?

Features

Licensed vs. Unlicensed:

  • Daily Reporting on the establishment of unlicensed International Gateways.
  • Identification of unlicensed International Gateways.

International Gateway Capacity Usage Reporting per Operator:

  • Hourly/ Daily / Weekly/ Monthly and Yearly Reporting on the Capacity Usage and Key Performance Indicators of the international gateway.
  • Time Frame Compare Operator Performance vs. Another Operators Performance.

Local and International Interconnect Capacity Usage Reporting per Operator:

  • Hourly/ Daily / Weekly/ Monthly and Yearly Reporting on the Capacity Usage and Key Performance Indicators of all interconnects within a country.
  • Time Frame Compare Operator Performance vs. Another Operators Performance.
  • Dispute Resolution.

International Gateway Quality of Service:

  • Hourly / Daily / Weekly / Monthly / Yearly.
  • What percentage of Calls that were made, were connected?
  • What percentage of Calls that were connected was answered?
  • How long was the average call duration for the period? People spend less time on the call if the quality is bad.
  • What was the last week, same day statistics?

International Call Profiling:

  • Top 25 Incoming International Call Destinations.
  • Top 25 Outgoing International Call Destinations.

Expert Consulting:

  • Our Managed Service Solution comes with direct access to our world-class Consulting Service.
  • Statistical Interpretation.

Proposal

The proposal will not make the Government carry any cost. On the contrary, the Government will regain lost revenues and maintain a better quality of service and increase in traffic as mentioned in the previous section. The proposal can be briefed as follows:

  • Establish the complete international Gateway infrastructure including all the investment needed to setup the equipment and earth stations, a private entity will be handling all investment required with management control basing the structure on revenue share with the government within a licensed period of 7 to 10 years, and a possible formula of BOT agreement.
  • Establish the interconnection with the telecom operators in country from one side and the International carriers from the other side. The interconnection will be outlined by service level agreements that maintain the best quality of service according to the international standards and norms.
  • Take full management and control over the International Gateway in coordination with the respective entity of the Government. This will include placing the needed experts to setup and manage the company in country, and recruit the qualified local team to operate in addition to remote supervision and control through our 24/7/365 network operation center and operating through the best standards applied in the industry.
  • Revenue sharing shall be allocated as per the following:
      • The government of Country;
      • The management company;
      • The local partner;
      • The private investment party;
      • WLcom;
      • Other parties.
  • All shares shall be calculated after deducting all direct costs and the calculation of operating expenses. However, the following are to be noticed:
      • The government of country shall secure its shares without investing any money or incurring any cost;
      • The management company will be handling the entire project;
      • The local partner will keep maintaining its operation after the network have been improved with the new set-up;
      • The private investment party will undertake all necessary financial needs;
      • WLcom will handle all logistics including contractual and follow-up the on-going operation;
      • Other parties roles will be identified in due course.

Conclusion

The Consolidated International Gateway Management Service is a complete management service, provided by WLcom, the solution ensures governments realize the necessary licensing fees and are able to protect the Licensed International Gateway's from the fraudulent operators. This service additionally ensures that Government has an independent source of statistics, to allow easier decision-making and policy enforcement. A detailed research study needs to be complied prior to a quotation, as this is complex solution drawing information from multiple dynamic data sources.

Pricing and Availability

WLcom products are available in more than 150 countries worldwide. Email WLcom sales representative at This email address is being protected from spambots. You need JavaScript enabled to view it. or call at +1 (646) 760-2777 to help you determine which WLcom product is best for you.